SHIPPING

This website is operated by 5mc2 Srl, a company specializing in streetwear clothing design, production and sales. All of our products are shipped from our warehouses located in Via Colle delle Api 42B, Campobasso, 86100, Italy. Please allow us from 2 to 3 business days to prepare and process your order. Delivery will be made via express courier and we have different pricing based on your location. Free shipping is available but only up to a certain spent amount. If for any reason, you are unable to receive your delivery, the courier will retrieve the package and reschedule a new delivery. If you have any questions or requests regarding the status of your shipment, please do not hesitate to contact our customer service at our customer service email at :

 info@5mc2.com

SHIPPING RATE

IT : €7 

EU : €10.90

REST OF THE WORLD: shipping costs are calculated at checkout based on your location. 

FREE SHIPPING 

IT: orders over €200

EU : orders over €249

SHIPPING TIMES

We takes up to 3 business days to elaborate your order, times might be subjects to variations depending on order volumes and external factors.

Express in Italia: 24 - 48 h

International Express Courier: 3-5 business days

All orders come with a tracking code, which you will receive by email as soon as the parcel has been shipped. 

Shipping times can be subject to variations due to couriers times. 

RETURNS

We accept returns only within 14 days after receiving it the item, and only if the following criteria are met.

• Faulty item, unwashed, unused in original packaging labels attached.
• Wrong size. Before purchasing a product we recommend to check the sizing if not sure and asks for an advice on which size could fit you well on our discord channel. In case the size don't fit you and you want to send it back, the shipping costs are covered by the customer.
• We also accept exchanges in case of wrong size if the item/s are still in stock. Products must be unwashed and unused .

1. Copy your order number provided via email ( ex. 5mc2......)

2. Type your e-mail address or phone number 

3. access here to start a refund or exchange here