Privacy policy

Last update: 31 March 2025

1. INTRODUCTION

Welcome to 5mc2, your privacy is important to us. First and foremost, we believe that the protection of personal data is a fundamental value of Our business and in this sense We guarantee its confidentiality. It is understood that during the normal course of Our professional work (e-commerce), We will become aware of various types of data and We will implement the necessary protection from any event that might put them at risk of violation.

2. DATA CONTROLLER

The Data Controller is:
5mc2 S.r.l.
Contrada Colle Dell'Orso, 53/G - Campobasso (CB) Italy
P.I. 01891270702 - REA number CB 214119 - PEC: 5mc2srl@pecimprese.it

3. DATA COLLECTED

We collect the following personal data:

• Browsing data: information collected automatically, such as IP addresses, browser type, operating system, pages visited and access times;
  
• Data provided voluntarily: Information you provide us with by filling in forms on our site, such as first name, last name, e-mail address, shipping address and telephone number;
•  Payment data: credit card data and other payment methods are not processed directly by 5mc2, but by their respective suppliers;
• Management of contact requests with one of Our sales representatives via e-mail or instant messaging;
• Management of the service access identified in the reserved area:
  
  • Purchase history data - order management;
  • Payment status;
  • Execution status;
  • Other personal details.

4. OTHER PERSONAL DETAILS

We use your data to:

• Fulfill your orders and deliver the products you have requested;
• Manage e-commerce and after-sales service;
  
• Manage your customer account;
  
• Communicate updates about our products and services to you;
• Improve your experience on our site;
• Fulfill legal and tax obligations.

5. LEGAL BASIS OF THE PROCESSING

• Performance of a contract to which you are party;
  • Compliance with legal obligations: art.6 lett.b) of EU REG.2016/679.
• Explicit consent:
  • analysis of interests expressed in the use of the site for targeted marketing campaigns, offers and improvement of consumer services via Shopify* 1 analytics: art.6 lett.a) of EU REG.2016/679.
• Our legitimate interest in:
  
  • improve our services: - art.6 lett.f) of EU REG. 2016/679.

6. PAYMENTS

Your payment details are processed exclusively by the providers listed below, each acting as an independent data controller:

• PayPal - https://www.paypal.com/it/webapps/mpp/ua/privacy-full
• Apple Pay - https://www.apple.com/legal/privacy/
• American Express - https://www.americanexpress.com/it/legal/privacy-statement.html
•  Klarna (instalment payment) - https://www.klarna.com/it/privacy/

When paying, you will be redirected to the platform of the chosen supplier. 5mc2 does not store or access your financial data (e.g. card number).

7. DATA STORAGE

We store your personal data for as long as is necessary to fulfil the purposes for which it was collected, in compliance with applicable laws.
l processing is carried out in automated and manual form, using methods and tools designed to guarantee maximum
security and confidentiality, by persons specifically appointed for this purpose.

8. DATA SHARING

We do not sell or rent your personal data to third parties. However, we may share your data with:

• service providers who assist us with our business operations (e.g. couriers, payment services).
• competent authorities, if required by law.

In particular:

• to the IT and web platform maintenance service provider;
  
• custom product providers;
  
• tax and accounting consultants;
• logistics companies;
• to the electronic communication and data analysis service provider Shopify International Ltd.

9. DATA SECURITY

We take appropriate technical and organisational measures to protect personal data from unauthorised access, loss, misuse or disclosure, including:

• SSL certificate for encrypted communications;
• Regular backup systems;
• Data access restricted to authorised personnel;
• Regular system updates.

10. YOUR RIGHTS (Art.15-22 of EU REG.2016/679)

You have the right to:

• Access your personal data.
• Request rectification or erasure of your data.
• Object to the processing of your data.
• Request data portability.

To exercise these rights, please contact us at: privacy@5mc2.com.

11. CHANGES TO THE STATEMENT

We reserve the right to update this statement. We will inform you of any changes by posting the new version on our site.