Returns acceptance criteria:
We accept returns only within 14 days after receiving it the item, and only if the following criteria are met.
- Faulty item, unwashed, unused in original packaging labels attached.
- Wrong size. Before purchasing a product we recommend to check the sizing if not sure and asks for an advice on which size could fit you well on our discord channel. In case the size don't fit you and you want to send it back, the shipping costs are covered by the customer.
To start a refund request, please send an email to firstname.lastname@example.org or text us at +39 345 528 9522 with details of your order and the reason for the refund. Once the returned products have been received and verified that they meet the above criteria, the refund will be processed within 10 business days. The refund will be made to the original payment method.